shipping & returns

how soon will i get my order?

most items are made-to-order. please allow 5-6 weeks for order fulfillment. you will receive a notification via email when your order ships. if you need your order in a hurry, please reach out to info@laura-mar.com and i will do my very best to expedite it. one-of-a-kind items will ship within 1-2 days. 

 

ok, but what if i changed my mind?

any unused and unaltered pieces can be returned for a refund or store credit, within 7 days of delivery date. all tags must be attached and items must be returned in the original packaging. return shipping charges are the responsibility of the customer. shipping fees are non-refundable, even if you received free shipping. you will be refunded less the actual shipping cost for the returned items. please email me at info@laura-mar.com to arrange for a refund or exchange. 

 

i sent it back! now what?

returns are typically processed within 10-14 business day of receipt. refunds are issued to the original form of payment.

shipping fees are non refundable and will be deducted from any refund issued. (even if you received free shipping in your original order.)

please note that while most refunds are visible within a few business days, your banking institution or credit card company may take up to 30 business days to process and post the refund to your account.